Competencies

Master Data Management (MDM)

As organizations become increasingly information-centric, it has become vital to have authoritative, unambiguous access across enterprise-wide sources of critical business data. This data may include information about customers, products, employees, suppliers, etc. Without such sources, it becomes impossible to accurately answer questions such as: What products does my customer have? What materials do my suppliers provide?

These key information sources are known collectively as Master Data and the process of their curation is known as Master Data Management (MDM). MDM comprises the set of processes, governance, policies, standards and tools that consistently define and manage the master data of an organization.
 
While the intrinsic value of MDM can be captured in a few simple sentences, its implementation is anything but straightforward. Despite the claims of vendors in this space, technology is only an enabler (albeit an essential one). Success with MDM depends on the customization of the above mentioned processes, policies and standards, which must be adapted to suit each individual organization and then rigorously monitored and adjusted towards maturity.

Our Expertise

Knowledgent views MDM as a core competency. Past engagements have included some of the largest and most complex MDM deployments across the globe. With this extensive experience, Knowledgent brings a comprehensive understanding of MDM best practices to our clients and guides them through the process to avoid pitfalls and risks that trap less experienced vendors.

Knowledgent provides a complete set of MDM related services that include:

  • MDM Strategy: Helps firms recognize data challenges and outlines an actionable plan to solve challenges with MDM processes and technologies
  • MDM Assessment: Assists firms with existing MDM implementations understand their environment and obtain additional value from MDM and other major information management investments
  • MDM Vendor Selection: Helps firms choose the right MDM vendor for their unique requirements
  • MDM Implementation Services: Implements a firm’s chosen MDM solution and integrates these tools into their enterprise application architecture and business processes
  • MDM Implementation Advisory Services: Helps those clients who choose a primary delivery partner other than Knowledgent reduce risk by leveraging Knowledgent’s deep MDM experience for implementation oversight and validation